Aaron Brothers

1 rating since posting on Tuesday, July 7, 2009
in Cupertino
(submitted by SpiritFlame )

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Just Say No to Aaron Brother's Custom Framing
A friend of mine just got some window-mats cut for her at Aaron Brother's Custom Framing, here is her experience

I wanted to alert you to something that I encountered today.

I have to have a bunch of photographs ready to be hung and I went to Aaron Brothers because I've seen notices here about their Penny sales. Foolish me, however, thought I would be able to entrust them with cutting 14 ten x ten window mats for me...and not messing up.

Every corner of every mat is over-cut.

I spent $290 (I know that's high but I figured it might be) on this and am now pretty upset with the quality of the work. They claimed that there is no way to cut a window mat without overcutting...even when they send it out to be cut by computer.

Now, I have 20+ window matted prints that have no over-cuts...they were done by a graduate student friend of mine while I was in undergrad. I think I paid her like $5 a piece (if that much) and snacks to do it. Did I mention no over-cuts?

The only reason I wanted to get new mats was because my old ones had smudges from over the years of handling.

I didn't ask them to hing a back piece or do an additional frame work. Just the 14 front window mats.

Perhaps this is my own fault...trusting a chain...but I thought I'd let you know. - SpiritFlame , posted 07/07/09

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