Womens Health and Birth Center - Santa Rosa

7 ratings since posting on Friday, September 24, 2004
in Santa Rosa
(submitted by House Niggra )

Overall Rating

****o

based on 7 ratings
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*oooo
They don't want to let you in during labor, and then want to kick you out right after!
No support, and ignored requests for a doula during labor, even though website posts, "Doula eincluded at no additional charge." I would have even paid extra, but requests were ignored. Felt unsupported during most vulnerable time of my life. - Aussie , posted 02/01/10
amy
amy
offline 0
*****
AMAZING
I read two other reviews and was disapointed that so much "Birth Bashing" was going on! I am a birth doula who is in no was associated with this clinic. I was hired by a mother who would deliver there and came in as an outsider. What I experienced was like nothing I have ever seen in my career. the staff was incredible...totally focused, professional, kind, and gentle. The nurses and midwives we were working with exceeded my high expectations, allowing my client to birth as her plan had laid out. Neither my client or her family were ever treated as problems that needed to be "tolerated". Instead the staff embraced us all in a calming peace and respect. I LOVE this place and hope to work here again and again. It was a pleasure being a part of a birth that this center helped create. As for the very sad issues addressed in other reviews...I am deeply sorry for their terrible experiences but I must pipe in and say that these certainly must be the exception to the rule. My client has been thrilled with her prenatal visits as well as the breast feeding support she has received. I have attended births in hospitals galore and NONE of them even came close to the care and professional attitude that eminated from the staff. - amy , posted 04/21/08
*****
EXCELLENT, PERSONAL CARE FOR ME AND MY BABY
I HIGHLY RECOMMEND THE WOMENS HEALTH AND BIRTH CENTER TO ALL MOMS TO BE! THEY TAKE EXCELLENT CARE TO MEET ALL OF YOUR NEEDS AND WISHES, THE STAFF IS HIGHLY KNOWLEDGABLE AND FRIENDLY, TONS OF CLASSES OFFERED. ROSANNE AND THE OTHER MIDWIFES ARE THE MOST CARING PEOPLE I HAVE EVER MET. MY BIRTHING EXPERIENCE WAS EVERYTHING I COULD HAVE HOPED FOR AND MORE. (no connection) - dominique , posted 03/27/08
*****
No Better Place For a Woman and Baby to Be!!!
This is a warm, friendly, loving environment that offers holistic and professional health care. Women travel from all over the bay area to seek the caring hands of these experienced midwives. It is a safe, responsive, and comforting place to be attended to. - firefly , posted 03/18/08
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An Open Letter To Rosanne Gephart
Roseanne,

I would like to congratulate you and your staff, with the exception of Jennifer & Debbie, of turning what is supposed to be a wonderful chapter in our life, into an experience that is quite the contrary. Your operation is scattered, unprofessional and the opposite of everything you claim it to be.

Four weeks ago we came to you with a problem with one of your staff, Robin. Her actions towards my wife at her last visit were unacceptable. Your attitude regarding our concern was passive despite this not being the first time that you have had these complaints about Robin. This was also confirmed with several other members of your staff. Apparently we are not the first family to have these issues with Robin, but according to you she has so many other wonderful qualities, it all balances out in the end. You also expressed to us very clearly that you would discuss this with Robin and have her contact us by phone so we could all try and work this out. Four weeks later…no phone call. Now for the third time since we’ve been coming to your center my wife has called me in tears upset, heartbroken and distraught. According to you, you never told us that Robin would be calling us. According to you there must have been a miscommunication. You would never do something like that, you don’t encourage that kind of dialog over the phone…blah blah blah

There was no miscommunication Roseanne. You, very clearly, stated that you would have Robin give us a phone call. Both of us heard you, and both of us expected you to follow up with your promise. Further more after talking with Jennifer we discovered that you had in fact given Robin a list of people she needed to make phone calls to. That’s a funny thing for a person who does not encourage this kind of dialog to be done over the phone to do, dontcha think? I also find it interesting on how you can’t seem remember the details of our concerns with you four weeks ago, but you can remember very specifically how you decided to handle the resolution on your end.

I’ve met a lot bull shitters in my day Roseanne and you’re no different. You tell people what they want to hear when they confront you and then hope it all goes away. When it doesn’t you spin it to make us look like the bad guys, and try to cover your own tracts with contradictory statements, more lies, and desperate deflection to avoid having to take responsibility for the actions of yourself and your staff.

Disappointment does not even begin to cover how I feel right now. You have let us down and have brought turmoil into my home at a time when what we need is a doctor/midwife that we can trust.

Needless to say we will not be returning to your birth center and we will do what we can to keep others from making the same mistake we did.



Marc & Tyler Terrell - Marc , posted 10/19/07
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do not allow these women to injur your child
I had a very poor outcome here. My child has a severe brain injury due to poor judgement by the director of this center! Do not take a chance with your child's life! go elsewhere! they do not rush you to the hospital when necessary! I blame them 100% for my childs brain injury! this center should be shut down soon! I will see to it before my daughter is 8 in 2011! - Kimberley , posted 09/18/07
****o
warm relaxing woman centered center!
I know you wanted San Francisco - but unless things have changed recently - the closest ones, - that weren't in a hospital - were in Palo Alto (don't remember the name) or the one I chose, in Santa Rosa. I was living in SF at the time - had had a C Section the first time and had border line high blood pressure. and didn't want another C section. They were more that willing to help. The center is run buy a Nurse w/ over 25+ years experience and provides relaxed yet clinical woman centered..center! Her name is Rosanne Gephart and because of her I was able to give birth the way I alway's wanted it - naturally!
good luck in your search!
P.S It's been 7 years since I was there. - House Niggra , posted 09/24/04

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